Shipping & Delivery Policy

Thank you for shopping with Aura Watch!
We’re committed to delivering your order quickly, safely, and efficiently. Please review our shipping and delivery policy below.

1. Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders are not shipped or delivered on Sundays or public holidays.

  • If we experience a high volume of orders, processing may be delayed by a few days. You will be notified via email if there is a significant delay.

2. Shipping Time & Delivery

We deliver across India through trusted courier partners like Delhivery, Bluedart, Ekart, or India Post.

  • Standard Shipping: 4–6 business days (metro cities)

  • Remote / Rural Areas: 5–7 business days

  • Express Shipping (if available): 2–4 business days

📦 Delivery times are estimates and may vary due to external factors like weather, courier delays, or unforeseen circumstances.

3. Shipping Charges

  • Standard Shipping: ₹0

  • Free Shipping on all prepaid orders above ₹400

  • Cash on Delivery (COD): ₹0 additional charge

Shipping fees (if applicable) will be displayed during checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your order status using the tracking link provided.

If you haven’t received your tracking number within 3 days of purchase, please contact us at [mehii6465@gmail.com] with your order number.

5. Address Accuracy

Please ensure your shipping address and contact details are entered correctly at checkout.
We are not responsible for:

  • Delivery delays due to incorrect or incomplete address.

  • Lost packages caused by incorrect information provided by the customer.

If you need to change your address after placing an order, contact us immediately. We can update it before dispatch only.

6. Delivery Attempts

If a courier attempts delivery and no one is available to receive the package, the courier may try again or hold it at the nearest delivery center.
If undelivered after multiple attempts, the package will be returned to us.
Re-shipping fees may apply for redelivery.

7. International Shipping (Optional)

Currently, we only ship within India.
If we start offering international delivery, we’ll update this section.

8. Delays & Exceptions

While we strive for timely deliveries, delays can occasionally occur due to:

  • Courier delays

  • Remote area service limitations

  • Natural disasters or public holidays

We appreciate your understanding in such cases.

9. Contact Us

For any questions or concerns regarding shipping, delivery, or tracking, please reach out to us:

📩 Email: [mehii6465@gmail.com]